Technical Support
Smaller food businesses can find difficulty in justifying employment of a full time technical person and consequently have difficulty in gaining business with new customers. The solution is to have the consistent support of a technical expert on an on-going, part-time basis to provide advice and assistance. Many customers have exacting technical requirements (for example, gaining BRC certification, an effective Quality Management System, the ability and understanding to write detailed product specifications) that must be met before a food business will be considered as a potential supplier.
Experts at RSSL have considerable experience in 'hands on' roles in the food manufacturing sector and technical roles in food retailing and, as a result, have a comprehensive understanding of the expectations of modern, well- managed food businesses and the customer.
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