Privacy Policy

All content on this website is owned and operated by Reading Scientific Services Ltd ("RSSL" or "we"). At RSSL, we recognise that visitors to our site may be concerned about the information they provide to us and how we handle that information. Thus, protecting your privacy and ensuring that your personal data is held securely is very important to RSSL. We have developed the Privacy Policy ("Privacy Policy" or "Policy") to address those concerns and to explain to you what personal data we collect and how we use, process and disclose such personal data. This Privacy Policy will apply when you use our Site and provide data to us.

RSSL is located at the Reading Science Centre, Whiteknights Campus, Pepper Lane, Reading, RG6 6LA. The legal jurisdiction of this site is England and Wales ("Jurisdiction").

  1. Conditional Use of this Site

    Your access to and use of this Site and its contents (the "Site") is subject to the terms and conditions of this Privacy Policy and all applicable laws. By accessing and using this Site, you (the "User" or "you") accept and agree to these terms and conditions without any limitation or qualification.

  2. Terms of Use

    Your use of this Site is also subject to the Terms of Use posted on this Site ("Terms of Use").

  3. What Type of Data do We Collect?

    1. Personally-Identifiable Information

      On our Site, we may collect certain personally-identifiable information, such as name, gender, telephone number and e-mail address, about online visitors who choose to register on our Site or participate in our offers and programs. We don't require you to register or provide personally-identifiable information to view our site or access much of its content. But if you register, you may use certain additional features that allow you to e.g. participate in our interactive communities. Sharing this additional information with us also helps us customise your website experience. In addition, we may use the information you provide us to send you offers and information about RSSL, its portfolio of brands and its partners.

      Here are the ways we collect personally-identifiable information.

    2. Registration

      To take full advantage of our offers, you may choose to register on our site. In the registration process, we sometimes request certain information (such as your contact information and age) so we can provide you with the communications you request, tailor our Site to better meet your needs and customise our contacts with you.

    3. Competitions and Promotions

      Our site may contain notices of competitions that you can enter. We use the information you provide to conduct the promotion (for example, to contact you if you're a winner).

    4. Email

      When you ask us to send you updates or other content by e-mail, you may provide us with certain information like your e-mail address so we can fulfil your request.

    5. "Contact Us" Link

      If you contact us through the "Contact Us" link on this site, we ask you for information such as your first name, e-mail address, and other information, so we can respond to your questions and comments. You may choose to provide additional information as well.

    6. Send to a Friend

      We may give you the opportunity to tell your friends about features or information on our websites. If you take advantage of our "Send to a Friend" option, we ask you for your friend's and your first name and e-mail addresses to send the information to them that you requested. We don't keep or use your friend's e-mail address for any other purpose.

    7. Other Site Features

      We offer visitors to our Site various features for their enjoyment, which we change from time to time. We may ask you to submit certain personally-identifiable information (as outlined in section 3(a)), so we can provide you with these features.

    8. Questionnaires and Surveys

      We may ask our website visitors to complete surveys and opinion polls to provide feedback on activities, attitudes and interests. These surveys help us understand the needs of our visitors.

    9. Information Collected by Automated Means

      We may use cookies, web beacons/pixel tags, log files, and other technologies to collect certain information about visitors to our Site, use of our online services, and interactions with our emails and online advertisements. For example, through these means, we may collect your browser type and operating system, viewed webpages, links that are clicked, IP address, sites visited before coming to our Site, emails we send that you open, forward, or click through to our Site.

      You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will apply only to the browser that you are using when you elect to opt out of advertising cookies. Without cookies or pixel tags though, you may not be able to take full advantage of all of RSSL's website features.  Please see Section 8 "Cookies" for further information.

    10. Information Collected From Other Sources

      We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. This information may include name, demographic information, interests, and publicly-observed data, such as from social media and shopping behaviour. We may combine this information with the information we collect from you to help us tailor our communications to you and to improve our services and products.

  4. How We Use Your Information

    We may use the information we collect to contact you from time to time. For example, we may (i) send you promotional offers, materials, and other communications and information about RSSL, our portfolio of brands and our partners, (ii) respond to your comments or questions, or (iii) contact you if needed while processing a product or service you requested through our Site. We also may use the information you provide to contact you for your opinions on RSSL products, services or websites. As described in this Privacy Policy, we also use the information we collect about you to improve our Site, products and services, and to deliver content that is customized to your interests. In addition we may use such personal information:

    • to respond to your questions and requests, to provide you with access to certain areas and features and to communicate with you about your activities on this Site;
    • to share it with our Related Parties as required to perform functions on our behalf in connection with the Site (such as delivery of merchandise, administration of the website or promotions or other features on it, marketing, data analysis or customer services). To do so, it may be necessary for us to transmit your personal information to outside the above Jurisdiction, and, where the site is based within the European Economic Area (EEA), to outside the EEA, and you agree to this transfer. Further use or disclosure of the information by them for other purposes is not permitted. To provide you with product information or promotional and other offers from us or our Related Parties;
    • if required by law, regulation or court order;
    • for the purpose of or in connection with legal proceedings or necessary for establishing, defending or exercising legal rights; or
    • in an emergency to protect the health or safety of website users or the general public or in the interests of national security.

    Except as provided in herein, we will not provide any of your personal information to any third parties without your specific consent.

  5. How We Share Your Information

    We do not sell or otherwise disclose personally identifiable information about our website visitors, except as described here. We do not share your personally identifiable information with unaffiliated third parties for their own marketing purposes without your consent.

    We may share personally identifiable information among RSSL staff and subsidiaries. We may also share the information with service providers we have retained to perform services on our behalf, such as to help fulfil orders and provide customer service. These service providers may have access to personally-identifiable information about our website visitors if it is needed to perform their functions for RSSL, but they are not authorized by RSSL to use or disclose the information except as necessary to perform services on RSSL's behalf or to comply with legal requirements. In addition, we may disclose information where we think it's necessary to investigate or prevent an actual or suspected crime or injury to ourselves or others, if required by law, or in response to a request from law enforcement authorities or other government officials.

  6. Links to Other Websites

    This Site may contain links to other web sites that we do not own or operate. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies. Downloading material from certain sites may risk infringing intellectual property rights or introducing viruses into your system. When you leave this Site you should read the privacy policies and terms of these other sites. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked to through an email).

  7. How do We Keep Your Personal Data Secure and Private

    The security of personally-identifiable information is important to us. We maintain administrative, technical and physical safeguards to protect against unauthorised use, disclosure, alteration or destruction of the personally-identifiable information we collect on this Site. However, we cannot guarantee the security of such information. To the fullest extent permitted by law, we disclaim all liability and responsibility for any Damages you may suffer due to any loss, unauthorized access, misuse or alteration of any information you submit to this Site.

  8. Use of "Cookies" on our Website

    RSSL websites do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by any of our websites, or indeed any other website, you can do this through your browser settings. The "Help" function within your browser should tell you how to disable this function. Please be aware that restricting cookies may impact on the functionality of RSSL's website.

    For further information, please see our Cookie Policy.

  9. Updates to this Privacy Policy

    We may change or update parts of this Data Privacy Statement at any time and without prior notice to you. However, in any case, we will maintain the current level of data protection. Please check back from time to time so you are aware of any changes or updates and to see how these changes may affect you. We will indicate the effective date on the first page of the Data Privacy Statement.

  10. How Long do We Keep Your Personal Data and Can You Check or Delete Your Personal Data

    Your personal data will be kept by RSSL only for as long as is reasonably necessary for the purposes for which they are processed and taking into account any legal requirements under applicable laws.

  11. Your Rights

    You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using one of the methods set out in Section 16 Contact Us.

  12. Jurisdiction

    We control and operate the Site from the above Company Location (regardless of where hosting servers are located). All matters relating to the Site are governed by the laws of the above Jurisdiction, without reference to conflict or choice of law principles. You agree that jurisdiction and venue for any legal proceeding relating to the Site shall be in appropriate courts located in the above Jurisdiction. We do not warrant or imply that the Site or materials on it are appropriate for use outside of the above Country. The information set forth in this Site concerning any products or services is applicable only in the Jurisdiction and these products or services may not be available in all locations. If you are located outside of this Country, you are solely responsible for compliance with any applicable local laws.

  13. Transfer of Assets

    During the course of our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets, personally and non-personally identifiable information we have collected about the users of the Site may be transferred to such entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties.

  14. Severability

    If for any reason, any provision herein is found void or unenforceable, it will be severed to the extent void or unenforceable and the remaining provisions will continue in full force and effect.

  15. Definitions/Interpretations

    As used herein:

    • "Damages" means any and all direct, special, indirect, consequential or punitive loss or other damages of any kind (whether in contract, including fundamental breach, tort, including negligence, or otherwise).
    • "including" means "including, but not limited to&".
    • "materials sent to the Site" (and "materials you send to the Site" and other like terms) means anything emailed, uploaded, posted or otherwise transmitted or sent to the Site (whether information, text, material, data or code or other) by you or another user.
    • "Related Parties" means all of our parent, subsidiary and affiliated companies, Site Developers and other promotional partners.
    • "Site Developer" means any party involved in creating, producing, delivering or maintaining the Site.
    • "use of this Site" (and "using" and other like terms) means "any and all use of the Site of any kind whatsoever, including access to, browsing of, reviewing, posting of, transmitting, reviewing, downloading, and other using the Site or any material on the Site."
  16. Contact Us

    If you have any questions about this Privacy Policy or if you would like to request information about or access to personal data we may maintain about you, or to ask us to rectify or cancel your personal data or object to the processing of your personal data, please contact us as follows: Reading Scientific Services Ltd, Reading Science Centre, Whiteknights Campus, Pepper Lane, Reading, RG6 6LA. Alternatively you can call us on +44 (0)118 918 4076 or email us at and we will be happy to assist you with your query.


For any questions regarding our services, getting a proposal or submitting samples, please contact the team on:

t: +44 (0)118 918 4076