As part of its drive for business growth, the food manufacturer wanted to carry out a thorough review of allergen management practices across both its operational site and the supply chain with a view to answering key questions:
RSSL’s experienced consultants began by assessing the client’s current allergen management practices and allergen risk analysis process documentation. We then visited the site to evaluate how these procedures were being implemented across the operation; from supply chain quality assurance and new product development to the full production process, delivery and storage of materials, management of labelling (including application of packaging), sanitation, internal audit programme and training.
This extensive review involved observing and talking with multiple operatives to deepen our understanding, rather than relying on the theory alone. With this on-the-ground perspective, we were also able to assess the food safety culture which is fundamental to the success of allergen management strategies in practice.
RSSL consultants provided the business with a comprehensive report, detailing all our findings and recommending areas for improvement based on our proven knowledge of allergen management best practice.
We identified several opportunities for operational improvements and made practical suggestions for how they could be introduced within commercially viable parameters. Our suggestions focused on changing how risk was assessed, as well identifying robust controls to reduce the likelihood of risk occurring.
RSSL’s experienced allergen testing team validated these evidence-based controls and carried out extensive analytical testing to ensure cleaning practices were effective and would not result in cross contamination during product changeover. At the same time, our physical validation of controls in areas considered high risk, such as selecting materials, weighing multiple dry ingredients and issuing packaging to the line, ensured the system and / or people tasked with that responsibility would prevent the wrong thing from happening.
Working in partnership with RSSL, the food manufacturer successfully implemented our recommended changes to the risk analysis process, adapted procedures and embedded a robust allergen management process across the supply chain and manufacturing site. This led to greater competence and confidence, allowing the business to showcase its commitment to consumer safety and gain several new customers as a result.
Whether you’re an ingredient supplier, manufacturer, retailer or food service operator, we will support your development of an allergen management plan that ensures compliance with industry requirements, including Natasha’s Law, helping to protect you customers and your business.
