Priority response service (PRS)

Our PRS corporate membership delivers exclusive access to rapid analytical support when you need it most.


We know that when things go wrong, time is of the essence. To make the right decisions in real-time, you need fast, reliable analysis you can trust. As a PRS member you benefit from:


  • Priority access to all our analytical technical services during working hours. Your samples are fast tracked to one of our highly trained scientists, analysis then starts immediately, and results are reported as soon as possible.


  • 24/7 access to our expert Microscopy department to support you in the identification of foreign material in your product; helping you avoid potentially harmful or costly delays.


  • Out-of-hours analytical testing available in all laboratories by prior arrangement

BMA R2 5950 HR Pharmachem RD 4915 HR Q Exactive RD 4676 HR


PRS membership gives you all round support


  • Comprehensive cover: All global sites and subsidiary companies included in your membership.
  • 1-2-1 consultancy: Talk to our experts for technical support (limited to 4 x 20 min sessions).
  • Preferential rates: 15% discounted rate on any RSSL open training course.
  • E-Learning: Five delegate spaces at any of our e-learning courses throughout the year, free of charge.
  • My RSSL: Discover the full benefits of our digital tool; giving you 24/7 access to your projects for full visibility and traceability.
  • Knowledge hub: Join expert-led webinars throughout the year.
  • Regulatory updates: Access our monthly newsletter compiled by experts from RSSL and the wider pharmaceutical industry.
  • Meeting venue: You’re welcome to use RSSL as a venue for team meetings of up to 20 people.
  • Dedicated account manager: Benefit from one point of contact; facilitating smooth service delivery and seamless communication.
  • Visit us: Learn more about our capabilities, meet our in-house team of technical experts and see our cutting-edge facilities.
  • Certificate: Certificate of PRS membership to display onsite.


What our clients say

A good and strong partner like RSSL is rare. Thank you for always delivering as promised. Excellent

Global Cell Therapy company,

Excellent collaboration from RSSL

Top 10 global pharma company,

Most impressive lab I have worked with in 30 years

Top 20 global biopharmaceutical company,

Exceptional support from RSSL….one of our most trusted partners

European Pharmaceutical company,

RSSL: partner of choice

Top 10 global pharmaceutical company,

Absolute best educators: invaluable pearls of wisdom

Nordic biotech company,

Become a PRS member today

Get in touch to start benefiting from our expert technical support and exclusive benefits. You’ll be glad you did.

Contact us

Need to get in touch? Either complete the enquiry form or call us:

Switchboard: +44 (0)118 918 4000

Customer Services: +44 (0)118 918 4076

We value your trust when sharing your personal data with us. We always treat your data in a fair and respectful manner limited to the purpose above mentioned. If you would like to know more about how we handle your data, please read our privacy notice.