For all projects, we request that you obtain a proposal from our Customer Services team before sending your samples. This ensures that both parties are clear on the scope of the project, analysis required, the agreed turnaround time and associated costs.

A proposal will be generated from our Customer Relationship Management (CRM) giving you a unique identifier.

Always include the sample submission form and complete all fields including details of the analysis required.

If you are unsure what analysis you require, please contact the Customer Services team on +44 (0)118 918 4076 or email enquiries@rssl.com.

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