An Introduction to Allergens and the Law

Understanding Food Allergens and Essential Consumer Communication for Compliance

This half day online course will be led by one of RSSL’s food safety consultants, and will introduce delegates to allergens, what they are and why we need to tell consumers about them.

 

We will consider the types of food hypersensitivities people can have, including allergies, intolerances, and coeliac disease, and explore what the differences between these are. We will look in depth at what information must be provided legally to consumers and how this must be done in different situations, including for prepacked foods and foods sold loose, as well as looking at Natasha’s Law and what this means for businesses. We will consider how important communication with the consumer is and look at some examples of the consequences when things go wrong.

 

There will be knowledge checks and interactive exercises throughout the session to help cement the learnings for the delegates.

 

Interested in allergen training for your team? Contact us today. 

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Duration
3.5 hrs
CPD Hours
3 hrs
Locations
  • Online (Teams)

Who should attend

This course is ideally suited to those who are relatively new to the food industry, or those needing a refresher on allergens and what the legal requirements for the provision of information are. We explore different eating scenarios so the content is relevant to those working in food service as well as manufacturing.

Course Information
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Course Programme

The course includes the following topics :

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    Food hypersensitivity

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    The legal requirements

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    What information must be provided and how – prepacked and loose foods

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    Natasha’s Law

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    Communicating risks

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    Warning consumers about contamination risks

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    Unhelpful warnings and risks of over-labelling

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    Other available sources of guidance and information

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    Group work to decide how to provide information and to spot menu mistakes

Learning outcomes

By the end of this course you will:

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    Understand what allergens are and the symptoms of an allergic reaction

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    Know the differences between allergies, intolerances and Coeliac disease

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    Have knowledge of the legal requirements for providing allergen information

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    Know how to communicate with a consumer with an allergy and what your obligations are

Meet your expert tutors

Learn from the best in the industry. Our diverse team of highly experienced subject matter experts are passionate about sharing their knowledge with you. 

Barbara Hirst Crop

Barbara Hirst

Barbara is widely recognised as an expert in the field of allergen management. Her extensive analytical background, coupled with more than 20 years' experience working with food manufacturers and retailers, allows her to provide support to food businesses in all aspects of allergen management, from risk assessment to implementation of the controls required to manage those risks.
Jessica Sage Resized

Jessica Sage

Jessica has over 15 years of experience in the food industry, beginning her career in the laboratory, where she developed expertise in allergen testing methods. With a strong understanding of diverse manufacturing environments, Jessica now advises food businesses on effective allergen management strategies.
Leyla Collins (1)

Leyla Collins

Leyla Collins has 10 years’ experience of supporting food businesses and is well versed in advising on allergen risk analysis and effective allergen management. Leyla is skilled in recommending the best testing approaches and advising on how to collect the evidence required to demonstrate that allergens are being managed effectively.

Book Your Place

An Introduction to Allergens and the Law
21 Oct 2025
-
Online (Teams)
£ excl VAT
Colourful Food

Bespoke Training

We offer bespoke in-house training solutions to you and your organisation. Contact an expert today to talk about your team and your specific requirements.

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Further course to consider

Why choose RSSL?

At RSSL, we're passionate about sharing our expertise and nurturing the next generation of food industry professionals. With the safety of the consumer at the heart of everything we do, we strive to be at the forefront in our allergen services, and to support our clients in tackling the challenges they face effectively.

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    More than 20 years of experience in providing allergen support to the food industry

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    Courses and consulting led by highly experienced experts

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    On-site support, supplier assessments, policy reviews

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    Both off-the-shelf and bespoke training packages available

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    Small-group training adjusted to individual learning styles and needs